Welcome to the cooperative.
We’re glad you’re here.
The Hill Country is a special place. Your new electric utility is, too.
PEC is a cooperative, meaning you’re more than a customer —
you’re a member. We look forward to serving you.
Get connected
Moving is hard. Getting power doesn’t have to be.
Review the information below to ensure you have everything
you need to set up your service.
*Information for existing meters only. For new construction, call 877-372-0391.
What you need to establish service
Personal Information
- Name
- Phone number
- Date of birth
- Email address
- Mailing address
- Service location address
- Payment method for fees
- Social Security number or driver’s license number for the security deposit
- Optional: letter of credit from your previous utility (this could help you avoid paying a security deposit) or pay a lower deposit amount
- Name of anyone else on the account
- Determine the day of the month you’d like your bill due
New members pay these two fees
50
Membership Fee
Paid up front
Refundable when service is disconnected
Applies to new members only
Grants membership into the cooperative
50
Establishment Fee
Paid up front, per meter
Nonrefundable
Applies to any new service connection
Covers the cost of establishing
new account and electric service
We may require a refundable security deposit
But you can avoid it or pay a lower deposit by providing
valid identification and a credit assessment (will not affect your credit score)
OR a letter of credit from your previous utility.
Valid identification
Personal accounts:
- Social Security number and date of birth OR
- Driver’s license number and date of birth
Business accounts:
- Corporate tax ID number OR
- LLP tax ID number
Avoid a deposit
Demonstrate a good payment history with your previous electric utility by providing a letter of credit
OR
Ask for a credit assessment
- Will not affect your FICO credit score
- Quick – can take place over the phone
- Eliminate your deposit amount (contingent upon satisfactory credit assessment results)
Pick a billing option
Residential and Farm/Ranch Rate. Savings reflected as a credit on your monthly bill.
Do more with PEC’s SmartHub
PEC’s SmartHub is an easy, convenient app that helps you manage your account preferences. Download the app today to pay your bills, report outages, and monitor your energy use. Learn more »
Enroll in Power of Change
PEC’s Power of Change program helps you empower your community by rounding your electric bill to the nearest dollar. The program provides support to area nonprofits through community grants, scholarships for local students, and more. The average monthly contribution is just $0.49 or $6 per year. Enroll today using SmartHub »
Emergency text alerts
Sign up for PEC’s emergency SMS (text) alert service. With this new capability, PEC can send a text message to your mobile phone during an emergency, including prolonged power interruptions and peak energy demand situations. Make sure your mobile phone numbers is listed in SmartHub. Learn More »
Ready to go?
Complete this form and a PEC Member Relations Agent
will be in touch shortly!
Or call us at 888-554-4732, Monday through Friday between
8 a.m. and 5 p.m., or sign up for service in-person at one of our offices.
Due to our crew schedules, we cannot set up same-day connections
without posting a $125 fee during business hours (8 a.m - 5 p.m.) and $175 outside of business hours.
You don’t need to be on-site when we connect your power, so feel free to focus on your move.
If you require immediate connection within 24 hours, please call us
directly at 888-554-4732. Additional fees may apply.